top of page

Customer Acceptance 

General Customer Acceptance Policy
​
You must not use, participate, enroll, subscribe even for free any of Klopercom services, if you have any objection to any of our CAP
CAP IS SUBJECT TO CHANGE WITHOUT NOTICE, FROM TIME TO TIME IN OUR SOLE DISCRETION. WE WILL NOTIFY YOU OF AMENDMENTS TO THESE CAP BY POSTING THEM TO THIS WEBSITE.
​

Purpose
Klopercom’s policy for acceptance of clients takes into consideration all factors related to the clients, their activities, their accounts, and any other relevant indicators. The policy includes an adequate description of clients in accordance with their associated risks. Our Customer Acceptance Policy (CAP) determines the basis on which Klopercom enters in relationships with clients. Klopercom will only accept clients whose identity is established by conducting due diligence appropriate to their risk profile. Collecting sufficient relevant information about the client before the account relationship is established in order: to establish explicit criteria for the acceptance of clients, to establish procedures to verify the identity of individuals or corporations for the service provided, to ensure that Klopercom is in a proper position to understand the client and its financial activities (corporate clients), to manage Klopercom's risks prudently, to reduce legal, reputation or AML risks faced by Klopercom.

​

Policy
A customer (an individual person or a registered company) is defined as a user of Klopercom services and/or products over the internet or through a mobile application in a not-present environment.

Accepting New Customer: Klopercom ensures that the customer is not listed on any local or international lists including but not limited to:

  • OFAC

  • PEP

  • Sanction List

Know Your Customer (KYC) RequirementsKlopercom shall ascertain that the KYC journey is passed successfully for customers to enhance the AML processes and assesses in managing risk prudently by better understanding its customers’ profile and their related financial status. Even when KYC journey is passed successfully, the relevant compliance department may manually verify the customer information provided by obtaining information and documentation including, but not limited to the following:

  • Identification of the customer (name, dob, address, company name, legal form, date and place of incorporation, etc)

  • Permanent residential address and other addresses

  • Financial information – (source of funds, inflows, profits, sales, etc…)

  • Nature and type of the business

​

Prohibited Activities and Services
Clients should not conduct or use any of Klopercom's services: •In activities that violate any law, statute, or regulation.•In any activity involving narcotics, steroids, certain controlled substances, or other products that present a risk to consumer safety, drug paraphernalia, cigarettes and other items that encourage, promote, facilitate, or instruct others to engage in illegalactivities.•With anonymous or fictitious name or any numbered account•With a “Shell Company”- a company that is incorporated but has no significant assets or operations. These companies are often used by fraudulent operators asfronts in many money laundering schemes•For transactions involving ammunition, firearms, weapons or certain knives and/orconduct services in/with other entities that may pose potential reputational risk toMP•For transactions involving in stolen goods including digital and virtual goods, itemsthat violate any copyright, trademark and right of publicity.•For transactions that support pyramid or Ponzi schemes, matrix programs or otherget rich quick schemes including: investment opportunities or other services thatpromise high rewards to mislead consumers; schemes that claim to offer highrewards for very little effort or up front work; sites that promise fast and easymoney; businesses that make outrageous claims, use deceptive testimonials, usehigh-pressure upselling, and/or use fake testimonials; (with or without a writtencontract) offering unrealistic incentives/rewards as an inducement to purchaseproducts or services but do not respond to any queries after the purchase•For transactions that are associated with purchases of annuities or lottery contracts,lay-away systems, off-shore banking, or transaction to finance or refinance debtsfunded by a credit card.•For transactions that are associated with the sale of traveler’s checks money orders.•For transactions that involve offering or receiving payments for the purpose ofbribery or corruption.•With Persons/entities about whom information is available through reliable sources indicating involvement in criminal conduct (e.g., those allegedly having links to drug trafficking, terrorism, corruption, or organized crime)•With persons/entities with businesses where we have doubts about the legitimacy of their activities or the source of funds.

​

Services are prohibited with the following businesses:•Cyberlockers, torrents, file sharing bases, UseNet providers•Malware/spyware providers•Modification chips, black boxes (for altering or disabling artificial restrictions of any devices)•Penny auctions.•P2P fiat money lending platforms.•Games of chance including sweepstakes and contests•Closed user groups.•Negative response marketing and telemarketing•Any business or organization that a. engages in, encourages, promotes or celebrates unlawful violence or physical harm to persons or property, or b. engages in, encourages, promotes, or celebrates unlawful violence toward any group based on race, religion, disability, gender, sexual orientation, national origin, or any other immutable characteristic•Predatory mortgage consulting, lending, credit repair, and counseling services•Sales or distribution of music, movies, software, or any other licensed materials without appropriate authorization•Bankruptcy attorneys•Counterfeit goods; illegally imported or exported products•Unauthorized sale of a brand name or designer products or services•Any other products or services that directly infringe or facilitate infringement upon the trademark, patent, copyright, trade secrets, proprietary or privacy rights of any third party•Products containing any amount of CBD/THC•Bail bonds•Any other businesses that Klopercom considers unfair, deceptive, or predatory towards consumers

​

Requiring Approval by senior management:•Dealing in jewels and precious metals and stones.•Selling stocks, bonds, securities, options, futures or investment interest in any entity or property.•Collecting donations as a charity or non-profit organization.•Selling alcoholic beverages, non-cigarette tobacco or prescription drugs.•Activities involving gambling, games or any other activity with an entry fee andprize.•Activities involving public, famous, popular figures.•Selling Nutrition, Vitamins, Supplements, Herbs, Natural health products based on subscriptions

​

Update obligations

Customer should update their information periodically in case of any change (i.e: address, telephone, business status, ownership structure etc...

Thus, money laundering is the process by which a natural or legal person, who is in possession


Age condition

Only people from the ages of 18 and above are permitted to use Klopercom services or products.
Klopercom does not knowingly engage with individuals as customers who are younger than the age of 18 or with company as customer which is having shareholders younger than the age of 18
You must not use, subscribe even for free any of Klopercom's services if you have any
objection to any of our CAP
CAP IS SUBJECT TO CHANGE WITHOUT NOTICE, FROM TIME TO TIME IN OUR
SOLE DISCRETION. WE WILL NOTIFY YOU OF AMENDMENTS TO THESE CAP
BY POSTING THEM TO THIS WEBSITE.

​

​

LIMITATION OF LIABILITY

BECAUSE OF THE POSSIBILITY OF HUMAN AND MECHANICAL ERROR AS WELL AS OTHER FACTORS, THE WEBSITE (INCLUDING ALL INFORMATION AND MATERIALS CONTAINED ON THE WEBSITE) IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE, OUR AFFILIATES, AND ANY THIRD PARTY DATA PROVIDERS:

  • ARE NOT PROVIDING ANY WARRANTIES AND REPRESENTATIONS REGARDING THE WEBSITE;

  • DISCLAIM ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND WITH REGARD TO THE WEBSITE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, FREEDOM FROM VIRUSES OR OTHER HARMFUL CODE, OR FITNESS FOR A PARTICULAR PURPOSE;

  • DO NOT WARRANT THE ACCURACY, ADEQUACY, OR COMPLETENESS OF THE INFORMATION AND MATERIALS CONTAINED ON THE WEBSITE AND EXPRESSLY DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN THE MATERIALS AND INFORMATION; AND

  • WILL NOT BE LIABLE FOR ANY DELAY, DIFFICULTY IN USE, COMPUTER VIRUSES, MALICIOUS CODE OR OTHER DEFECT IN THIS WEBSITE, ANY INCOMPATIBILITY BETWEEN THE WEBSITE AND THE USER’S FILES AND THE USER’S BROWSER OR OTHER SITE ACCESSING PROGRAM, OR ANY OTHER PROBLEMS EXPERIENCED BY THE USER DUE TO CAUSES BEYOND OUR CONTROL.

NO LICENSE TO THE USER IS IMPLIED IN THESE DISCLAIMERS. NOTHING HEREIN SHALL BE CONSTRUED AS LIMITING OR REDUCING OUR RESPONSIBILITIES AND OBLIGATIONS TO CLIENTS IN ACCORDANCE WITH APPLICABLE LAWS AND REGULATIONS.

UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY LOST PROFITS, LOST OPPORTUNITY OR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF ANY USE OF OR INABILITY TO USE THE WEBSITE OR ANY PORTION THEREOF, REGARDLESS OF WHETHER WE HAVE BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING AND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.

Enforceability and Governing Law

In the event any of the terms or provisions of these Terms and Conditions shall be held to be unenforceable, the remaining terms and provisions shall be unimpaired and the unenforceable term or provision shall be replaced by such enforceable term or provision as comes closest to the intention underlying the unenforceable term or provision. These Terms and Conditions shall be subject to any other agreements you have entered into with Klopercom. The user’s access to and use of the Website, and the terms of this disclaimer are governed by the laws of Cyprus.

Any action against Klopercom arising from or relating to your access to and use of the Website and the provisions of these Terms and Conditions must be brought by you in court located in Nicosia. You consent to the jurisdiction and venue of the courts located within Nicosia, for the adjudication of all claims by Klopercom against you arising from or relating to your access to and use of the Website and the provisions of these Terms and Conditions.

 

Team
Need more details? Contact us

We are here to assist. Contact us by phone, email or via our Social Media channels.

bottom of page